One-third of new hires start looking for a new job within their first six months of employment. It doesn’t have to be that way in your service business. Often it’s simply the tone that is set on an employee’s first day, first week and/or first month. Too many new hires spend time just waiting around on their first day—that’s poor planning. Others get an opportunity to do something new a few days into the job, but, first, the manager has to find someone to show them how to do it so they’re left waiting. An effective onboarding process can solve these problems. In fact, with good onboarding, new hires can make your team better, stronger and longer-lasting.