When you are hiring skilled workers, remember to stay on top of current trends, try something new, and don’t fall back into old processes that do not work well.
Solve the biggest obstacle in your service business in the next 90 days, and super-charge your company to grow faster than the industry average.
While they’re checking their phones and social media, are they going to find your service business there? Social media presents an incredible marketing opportunity, but most home services businesses have barely established a presence. Here are five tips to help you get noticed, get more followers and get more service calls.
One-third of new hires start looking for a new job within their first six months of employment. It doesn’t have to be that way in your service business. Often it’s simply the tone that is set on an employee’s first day, first week and/or first month. Too many new hires spend time just waiting around on their first day—that’s poor planning. Others get an opportunity to do something new a few days into the job, but, first, the manager has to find someone to show them how to do it so they’re left waiting. An effective onboarding process can solve these problems. In fact, with good onboarding, new hires can make your team better, stronger and longer-lasting.
In Chapter 5 of The Secrets of Business Mastery, Mike Agugliaro covers several different steps that a service business must take to establish themselves for long-term success. We can use the same six steps as we figure out how to inject the ideas and practices of excellent customer service into the core practices of our business. We will now take a look at how to use the six steps to build the best customer service.
We’re continuing our occasional series on leadership and sharing 3 more counter-intuitive leadership strategies:
Every decision you make in your business today could help prepare you for that better future you describe in your company’s vision statement. CEO Warrior is all about improving everything in your company—not only the present but also the future! As you improve your business, if you are forward-thinking about those improvements, you can be building your ‘business of tomorrow’ today. Let’s look at staffing, technology and customers with a view toward the future.
We have an opportunity to raise the standards of care and service that people experience in our industry. We have the chance to treat people better and bring about reasonable and necessary change within our industries which potentially have low standards of customer care.
To get your business producing more revenue, you need to bring the other techs up to this same level. How? Reverse-engineer your top techs. We show you how.
Elite performers like Elon Musk, Bill Gates and Tony Robbins just seem to get so much more done than the average person.
CEO Warrior knows that elite performers are more focused on the present and less hindered by past regrets and future anxiety.