How To Build A System Of Service Into Your Service Business

by Mike J. Agugliaro

In Chapter 5 of The Secrets of Business Mastery, Mike Agugliaro covers several different steps that a service business must take to establish themselves for long-term success. We can use the same six steps as we figure out how to inject the ideas and practices of excellent customer service into the core practices of our business. We will now take a look at how to use the six steps to build the best customer service.

10 Trends in the Home Services Industry

by Mike J. Agugliaro

Do you spend time looking at the trends in the home services industry? It’s important to see what’s going on in home services and to look at other trends in your community.