One-third of new hires start looking for a new job within their first six months of employment. It doesn’t have to be that way in your service business. Often it’s simply the tone that is set on an employee’s first day, first week and/or first month. Too many new hires spend time just waiting around on their first day—that’s poor planning. Others get an opportunity to do something new a few days into the job, but, first, the manager has to find someone to show them how to do it so they’re left waiting. An effective onboarding process can solve these problems. In fact, with good onboarding, new hires can make your team better, stronger and longer-lasting.

There’s a simple productivity system used in some of the most complicated endeavors we take on as humans to avoid mistakes, improve productivity and ensure the best results.

Even the best-laid plans can go awry. Discover how to handle these situations like a pro without breaking a sweat.

How do you boost service business performance? Dr. Stephen Long says that it all starts with your management.

When you’re trying to run and improve your service business, there’s one resource you can never get more of – time. There simply can’t be any more hours in the day. That’s why proper time management is crucial for all service business owners. And by learning these secrets, you can master this skill.