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Mike J. Agugliaro

Brian Vardiman Named 2015 CEO Warrior of the Year

Wednesday, February, 3rd, 2016 at 11:00 am by Mike J. Agugliaro

Owner of Best Service in Orange County, California, receives award from Mike Agugliaro’s home service coaching company CEO Warrior. EAST BRUNSWICK, N.J., Feb. 3, 2016 /PRNewswire/ — Mike Agugliaro, founder of the home service business coaching company CEO Warrior, and co-owner of New Jersey-based $28 million residential service company, Gold Medal Service, has named Brian Vardiman, owner and CEO of Best Service, the 2015 Warrior of the Year. With this award, Agugliaro gives recognition to 

Mike J. Agugliaro

Gold Medal Service Donates More Than $30,000 in 2015

Wednesday, November, 18th, 2015 at 11:15 am by Mike J. Agugliaro

New Jersey-based HVAC, plumbing and electrical company makes three sizable charitable donations through its customer membership program. EAST BRUNSWICK, N.J., Nov. 17, 2015 /PRNewswire/ — Gold Medal Service, an award-winning heating, cooling, plumbing, waterproofing, and electrical home service company, has donated more than $30,000 this year through its membership program and customer reviews incentives.  Gold Medal Service has donated more than $17,000 to the Wounded Warrior Project, which supports wounded service members, and nearly $9,000 to 

Mike J. Agugliaro

Must Have Marketing Pieces

Tuesday, December, 23rd, 2014 at 8:05 am by Mike J. Agugliaro

At CEO Warrior, I speak to business owners regularly about the benefits of devoting resources to marketing their brands. One of my secrets is this: you have to spend money to make it. I’ve said it before, but making the right investments for your HVAC, electrical, or plumbing business can boost sales and put you on the path to financial freedom. Here are five must-have tools that will transform your plumber marketing strategy: Business card: Having 

Mike J. Agugliaro

Business Breakthrough: Outbound Calls

Thursday, November, 20th, 2014 at 6:06 am by Mike J. Agugliaro

Today’s business breakthrough is to take apart the mystery of outbounds. So, what is outbounding? In your call center, or however you’re answering your phone, there’s two types of things that should be happening. I always tell my customer service experts, “You’re either picking up a phone to answer someone on the other line, or you’re picking up the phone to talk to somebody on the other side.” Now I know some of you are 

Mike J. Agugliaro

Determining Your Perfect Customer

Tuesday, November, 18th, 2014 at 7:36 am by Mike J. Agugliaro

Every customer is important. Whether you own an HVAC, electrical, or plumbing business, you thrive on your customer base. But there’s a big difference between a good customer and a great customer. I’ve said it before, but sometimes success doesn’t come from gaining more customers. Have you ever heard of the 80/20 rule? The rule states that 80 percent of your business comes from 20 percent of your customer base. If you can achieve massive