We have an opportunity to raise the standards of care and service that people experience in our industry. We have the chance to treat people better and bring about reasonable and necessary change within our industries which potentially have low standards of customer care.
A crappy culture leads to a crappy service business! You’ve got to put the fix in before your culture makes the business rotten to the core.
How do you create a great service business marketing strategy? Find out from ZinePack founder and Shark Tank winner Brittany Hodak.