Monday, February, 2nd, 2015 at 7:30 am by Mike J. Agugliaro
As service business owners, we’ve faced many different kinds of customers. Some clients are amazing people who truly appreciate the help we give and willingly pay for our service and expertise. And, unfortunately, some clients are less desirable, perhaps asking us to do additional unpaid work and then complaining about the result. For most service business owners, the mindset is: “I’ll take the bad with the good.” They think it’s all part of the job.