What would your employees or managers tell us if we asked them, “What are meetings like in your business?”
Would they tell us that your meetings are inspiring and motivating or would they say, “Meetings here are boring! A real snooze-fest!”? Across the US, close to 50% of employees see meetings as time wasters.
Meetings are a great way for leaders to communicate with their team, to get everyone working together in the same direction and to shape the culture. Don’t just have meetings just for the sake of having meetings—that’s the mistake business owners are making. Have meetings that are going to change and grow your service business. We have three tips to help you do that.
Never hold another meeting without a purpose
Just because you always have a Monday meeting is not a good enough reason to have another meeting next Monday. What is the purpose of that Monday meeting? What are you aiming to achieve? Every meeting should have a purpose that can be clearly stated.
Do you need to motivate the team? Are you wanting to set new targets? Do you need to educate all employees on the new trade you’re adding to the business?
When you know the purpose, you can decide on what type of meeting is needed. If you’re launching a big campaign, do a daily huddle with your department heads for five minutes where everyone stands and quickly reports on what’s good, what’s not, and what target they’re aiming for that day.
Mike Agugliaro would hold a quarterly all-company meeting in his service business to set direction and introduce a theme for the quarter, like “WOWing Our Customers.” He held these informative and highly motivational meetings to ensure that everyone was working together in the same direction.
Make sure everyone attending the meeting needs to be there
Steve Jobs was known to kick people out of the room if he determined they didn’t have a reason to be in the meeting. We’d recommend you skip that step by only inviting the people that need to be there. Once you know what you’re aiming to achieve, decide who needs to be in the meeting. Keep the number as low as possible and you’ll find your meetings become more productive (and you’ll be saving money too!).
How about you? Do you need to be in the meeting? If it’s important for you to be there, leading the meeting, you can’t come in late, groggy and unsure of yourself. You set the tone. You've got to come in with level 10 energy and communicate with passion if you want the meeting to achieve its purpose.
Keep your meetings practical
Since everyone is at the meeting for a reason, everyone should leave the meeting with something to change, do or delegate. No doubt you’ve seen the helpful grid for taking action that Mike uses at CEO Warrior. To ensure that your meetings are not just about talking but about taking action, have everyone fill in this grid at the end of every meeting.
__ Stop doing actions (Actions you currently do now but should stop doing)
__ Keep doing actions (Actions you currently do now and should keep doing)
__ Start doing actions (Actions you don’t do now but should start doing)
__ Who will do new actions? (Assign the action to yourself or someone else)
__ By when? (When will these actions be complete?)
Take action on these three tips and your meetings will start making a difference in your business. You’re aiming to grow your business, so you cannot afford to just have meetings for the sake of having meetings.
You CAN learn more by attending CEO Warrior's Service Business Growth Intensive Event – exclusive training for service business owners world-wide. Get more detail HERE