Originally posted on ACHR News
By Mike Agugliaro
November 14, 2016
As an employer, you recruit, hire, and train staff to deliver your service to customers. But if most service business owners were to be really honest, many would admit their relationships with their employees are lacking. It doesn’t always feel like everyone is on the same team. The truth is, many even feel their relationships border on adversarial.
If you want your employees to step up and deliver the best service to customers, it’s time to make sure you and your employees are on the same team — that everyone is aligned and pulling in the same direction.