You’ll get more compelling testimonials and five-star reviews from your customers when you consistently over deliver on service. Not only will you get great reviews when you ask for them, they will become loyal to your business and do what they can to improve your reputation. We haven’t proven this yet, but we’re willing to bet that customers who leave good reviews also make good referrals to your business.
Your Guide to Handling Negative Reviews Like A Pro No matter how good you are, you can’t please everyone. The good news is that you don’t have to. No service is perfect. You can go out of your way to meet your client’s needs and still have them think you didn’t do that awesome of […]
Mike Agugliaro talks about how bad reviews can really throw some people off their game. He gives you a three-step process to help you handle bad reviews.