We have an opportunity to raise the standards of care and service that people experience in our industry. We have the chance to treat people better and bring about reasonable and necessary change within our industries which potentially have low standards of customer care.
A crappy culture leads to a crappy service business! You’ve got to put the fix in before your culture makes the business rotten to the core.
There are many money strategies to help you improve sales, but they won’t mean a thing unless you start with some core basics.
How do you create a great service business marketing strategy? Find out from ZinePack founder and Shark Tank winner Brittany Hodak.
Don’t wait. Start adopting these things right now BEFORE you are busy. When a contractor owns a business, it’s only natural that they want to grow it. Maybe they want to grow the size of the company (as measured by employees); maybe they want to grow the revenue and profits; maybe they want to grow […]
Came across him on the internet, also, I saw him in Contractor Magazine. He was featured. Mike was featured in Contractor Magazine. There was an article. That’s where I really where I first came up and saw him was that. I’m like, “Wow, how could I … How could we become that?” I was just […]
I recently sat down with JJ Ramberg, host of MSNBC’s Your Business, to talk about how we made Gold Medal Service into a successful plumbing and HVAC company, generating more than $23 million in revenue a year. Getting there took a lot of work, and it started with the decision to do business differently. We […]