What would it take for you to lead your team to success?
Without a good team of experts it’s nearly impossible to have a good home services business that will grow. But putting together a great team is one of the biggest challenges you’ll face.
- Why is it so hard to find good people—experienced tradespeople you can count on?
- Why can’t employees just get along and get the job done?
- Why isn’t anyone on staff willing to go the extra mile?
No doubt you could add to this list, but what if these are the wrong questions? What if it’s not about the employees, but the employer? I believe in giving you uncomfortable truths, so here it is: A good team starts with a good leader. To take your home services business to the next level you need a good team, but, first, there are two steps you need to take to become a good leader.
1. Instead of working IN the business, start working ON your business
The number one reason why small shops stay small is because the owner works alongside the employees, doing service calls, driving a truck and even doing the little jobs around the shop. You need to step out of the daily grind and become the person who has a vision for the business and sets the expectations for the employees. Stop working IN the business and start working ON it—that’s your first step in becoming the leader a team needs to have in order to succeed.
You may not be a natural leader like Captain America, but this isn’t about becoming someone else. You need to be you, but remind yourself what you were trying to accomplish with this business. What do your employees need to know about you and your business to make sure that they are headed in the direction you want them to go? It’s time to act on your best intentions.
2. Improve yourself to improve your team
After decades of running a septic business that was stuck and stagnant, owner Dan Wilson realized, “I had never invested in my training as a leader or business owner.” He went to his first CEO Warrior event in July 2018, frustrated that he still hadn’t put together a team that could take his business to the next level. “I was challenged and pushed out of my comfort zone to become a leader,” said Dan. Investing in leadership training turned things around for Dan’s business, “I was surviving by default, but now with the help CEO Warrior, I am succeeding by design.”
Pepsico Chairperson Indra Nooyi is right: “If you want to improve the organization, you have to improve yourself.” You can’t change your business by demanding that your employees change. First, you must be the change you want to see in your business. Once you take on your role as leader, your employees will be watching you and doing what you do and say.
There may be problems with your team, but you’ll be in a better position to address those problems after taking these first two steps to becoming a good leader who can run a good team.
Not sure how or where to start? Learn from the best by attending SERVICE BUSINESS GROWTH INTENSIVE – you won't regret it.